Website General Terms of Use (GTU)

Anyone who makes use of the information, documents, products, software and various services (collectively the “Services”) offered by this site is deemed to have read and accepted all the terms and conditions of these Terms of Use.

Here, “Organisation” means the public authority, government department, agency or other public body that alone or jointly with others is responsible for this site.

User obligations

The site is accessed via the Internet. The user declares that he/she is aware of the risks and accepts them. Users must protect themselves against the effects of computer piracy by using a suitable and secure digital connection.

The Ministry for Gender Equality and Diversity cannot be held responsible for any damage that the user may suffer directly or indirectly in connection with browsing this site and using its services and the websites to which it refers.

The use of the site is free of charge.

Management of cookies

This site uses client cookies, small text files that make it possible to analyse information related to the user’s navigation (frequency of visits, duration of visits, pages consulted, etc.). The website deposits them in a file for this purpose on the user’s computer. They contain the name of the server that wrote it, an identifier in the form of a unique number, and an expiry date. The unique identifier allows the site to recognise the user’s computer each time it visits. Session cookies are deleted from the user’s computer when the session is closed. However, persistent cookies remain on the user’s computer for 1 month after the session has ended. Users can decide for themselves whether or not the web server of this site is allowed to store cookies on their computer. The user may, at any time, adjust the options of his or her browser so that cookies are not accepted and stored. Furthermore, the user can delete previously stored cookies at any time via the browser. The use of certain features on the site may be limited or disabled if the user refuses the site’s cookies. It is therefore recommended that the user adjust his or her browser so that the site’s cookies are accepted.

Modification of the site

The Ministry for Gender Equality and Diversity reserves the right to change, modify or suspend this site without prior notice for maintenance, updating or any other reason deemed necessary. In particular, the Ministry for Gender Equality and Diversity may at any time withdraw, add to, complete or clarify all or part of the information and services contained or offered on the site. The Ministry for Gender Equality and Diversity shall not be held liable for any direct or indirect damage in connection with such changes.

General limitations of liability

The Ministry for Gender Equality and Diversity will do its best to ensure maximum availability of this site. However, it shall not be held liable for any temporary or total unavailability of the site. The Ministry for Gender Equality and Diversity will do its best to ensure the security of the computer system. The Ministry for Gender Equality and Diversity will do its best to ensure maximum availability of this site. However, it shall not be held liable in the event that the computer system is attacked or temporarily or total unavailable. The Ministry for Gender Equality and Diversity will do its best to ensure the accuracy of the information contained on the site and published on social networks. However, it cannot be held responsible, in particular, for failure to update information or forms, for errors in system handling or encoding, for inaccuracies, for gaps in the information provided or for any errors or inaccuracies. Indeed, the aim is to disseminate accurate and up-to-date information from various sources, but the Ministry for Gender Equality and Diversity cannot avoid all risks of material error. None of the information published on this site is intended to be exhaustive or to constitute a commitment on the part of the Ministry for Gender Equality and Diversity. The popularisations and translations are provided for information purposes only. Only the legal texts published in the Mémorial (Official Journal of the Grand Duchy of Luxembourg) are valid. The information on this site is of a general nature. The information is not adapted to personal or specific circumstances and therefore cannot be considered as personal, professional or legal advice to the user. If the user needs personal or specific advice, he/she should always consult the competent services within the various administrations.

Limitation of liability of the site

The site is expressly excluded from liability for all direct and indirect consequences:

• The lack of compatibility between the service offered and the equipment, applications, procedures or infrastructures of the user or third parties;
• A security breach originating from the user or a third party and, more generally, any security breach not directly attributable to this site;
• The consequences of errors and/or fraud committed by the user or a third party;
• Any unavailability or malfunctioning of electronic communication systems or networks.

Links to related sites

For the convenience of users, this site may contain links to other sites that may be of use or interest to them. The Ministry for Gender Equality and Diversity, and more particularly the Organisation do not systematically control the content of these sites. Therefore, they cannot be held responsible for the contents of these websites, either in terms of their legality or the accuracy of the information contained therein.

Intellectual property

The website, all its elements (including the layout) and the information and services provided are protected by intellectual property and copyright laws. Unless otherwise stated, the Ministry for Gender Equality and Diversity does not grant any license or authorisation in relation to the intellectual property rights it has in this site, its elements or the Services. Furthermore, no reproduction of the information or Services, in whole or in part, in any form or by any means, is permitted without the prior written consent of the Ministry. Unless otherwise indicated, the user is authorised to consult, download and print the documents and information available under the following conditions:

• The documents may only be used for personal, informative and strictly private purposes;
• The documents and information may not be modified in any way whatsoever;
• The documents and information may not be distributed outside the site.

The rights implicitly or explicitly granted to you above constitute an authorisation of use and in no case a transfer of rights, property or other relating to this site.

Modification of the general terms of use

These general terms of use may be modified or supplemented at any time, without prior notice, in accordance with changes made to the site, changes in legislation or for any other reason deemed necessary. It is the user’s responsibility to stay informed of the site’s general terms of use, of which only the updated version accessible online is deemed to be in force. It is possible that between two uses of the site, the general conditions of use may be modified, and it is therefore up to the user to read them carefully before each new use.

Applicable law and competent jurisdictions

Any dispute relating to the use of this site and its Services shall be subject to Luxembourg law and shall fall under the exclusive jurisdiction of the courts of the Grand Duchy of Luxembourg.

Protection of personal data

General

The personal data provided by the user are processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data. The Ministry for Gender Equality and Diversity does not collect any personal data apart from IP addresses in the web server logs for security reasons; the user’s consent is not required before visiting this site. The body responsible for this processing is the Organization responsible for this site. The user may submit complaints regarding the protection of his/her data through the respective communication channels provided and to the party responsible, i.e., the body responsible for this site. In addition, the user may submit a complaint to the data protection officer of the Organisation via the following e-mail address: dpo@tr.etat.lu. The user may also contact the National Commission for Data Protection at its headquarters at 1 Avenue du Rock’n’Roll, L-4361 Esch-sur-Alzette, for any data-related dispute.

The website’s contact form

Personal information collected via the site’s contact form is processed by the Organisation concerned in order to carry out your request. By filling in the form, you agree to your personal data being processed in the context of your request. This information is kept for the time required by the administration to fulfil processing. The length of time for which the data communicated is kept depends on the request, and the Organisation will communicate this length of time or the criteria it will use to determine it on a case-by-case basis upon request. The recipient of your data is the competent organisation for the processing of your request. Please contact the Organisation concerned to find out who will receive the data on this form. In accordance with Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, you have the right to access, rectify and, if necessary, delete any information concerning you. You also have the right to withdraw your consent at any time. In addition, and except in the case where the processing of your data is compulsory, you may, for legitimate reasons, object to it. If you wish to exercise these rights and/or obtain your information, please contact the Organisation concerned using the contact details provided on the form. You also have the option of lodging a complaint with the National Commission for Data Protection, whose headquarters are at 1 Avenue du Rock’n’Roll, L-4361 Esch-sur-Alzette.

Processing user statistics

Certain data relating to the user’s hardware and software which are not identifiable in nature are collected when the user visits the public site. The sole purpose of this collection is to obtain statistics on the number of visits (type of browser, resolution, approximate location, etc.) in order to provide users with the best possible service. The user’s full IP address is not stored under any circumstances. Only part of the IP address is kept in order to obtain global statistics, and in no case is it possible to identify a user. This data is stored and hosted in Europe in a solution provided by a subcontractor, namely Adobe Systems Inc. which, as a subcontractor, is subject to the same legal obligations concerning the protection of personal data in the event that such data is collected in the future. The duration of data retention does not exceed that necessary to observe the evolution of audiences according to the evolution of browsers, resolutions used, or other available statistical data. The body responsible for this processing is the Organisation responsible for this site.

Processing online surveys

User data is collected on a voluntary basis for the sole purpose of conducting surveys for state administrations. In addition, technical data for audience measurement are collected at the same time. The data is kept for the duration of the survey plus a few additional weeks for statistical analysis of the results. These surveys are carried out directly on the site of a subcontractor, in particular surveygizmo.eu by Widgix Limited, established in the United States. The data is hosted in Europe. The latter is subject to the same legal obligations concerning the protection of personal data when the surveys are intended for or carried out by users from the European Union. The procedures for implementing these surveys are such that no data can be traced back to an individual user. The combination of technical identification data (IP address or information on the user’s browser or device), and/or those of several surveys cannot lead to such identification by the subcontractor operating the platform. The person responsible for this processing and the recipient of the data is the Organisation responsible for this site that commissioned the survey.

Presence on social networks

Moderation policy

Any user who joins the community of this site on social networks agrees to refrain any form of discrimination related to race, colour, religion, sex, sexual orientation, age, national origin, disability, marital status or professional status. Abusive, racist, sexist or offensive language has no place on social networks. It will be deleted and reported.